We already have your credit card information on file. Hannighan, we've reserved a double room for you with a view of the ocean for two nights. Hotel: Can you please spell that for me, sir? If you have any other questions, please do not hesitate to call us. Hannighan, your reservation has been made for the twenty-fourth of September for a room with a double bed and view of the ocean.Ĭheck-in is at 2 o'clock. ![]() R: And what is the name of the cardholder? Now I'll need your credit card information to reserve the room for you. R: And is there a phone number where you can be contacted?Ĭ: Yes, my cell phone number is 555-26386. R: Could you spell your last name for me, please? Now what name will the reservation be listed under? R: Your room is five hundred and ninety dollars per night. And would you prefer to have a room with a view of the ocean?Ĭ: If that type of room is available, I would love to have an ocean view. R: And would you like a room with twin beds or a double bed? R: How many people is the reservation for? R: Yes sir, we have several rooms available for that particular weekend. ![]() I'd like to make a reservation for the third weekend in September. Welcome to The Grand Woodward Hotel.Ĭlient: Hi, good morning. Here you will find typical conversations that deal with making reservations, checking in and also checking out. Below are some typical dialogues between a hotel receptionist at The Grand Woodward Hotel and a guest.
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